FAQS

What is your return policy?
We offer a 90-day, risk-free trial on all orders. If you are not satisfied with your Only Leash product, you can return it within 90 days of receiving it for a full refund.


How Long Does the Only Leash Stretch?
Currently, we make them in 2 sizes M/L and XL.  The M/L stretches 18-20 inches long and the XL stretches 17-24 inches.


Can I Use the Only Leash M/L with My Small/ Short Dog?
Typically no, we do not recommend the M/L Only Leash for small or short dogs. We have had customers who have purchased them for their short dogs with stocky neck/head. It may work for you if you are also short in height and the 18-20 inch length is the right amount of distance for you and your dog.


Where is the Only Leash Made?
Made in the USA. We make and inspect each one with care in Maui, Hawaii.


I am an International Customer, How Can I Buy Your Products?
At this time we ship to the USA and Canada. We handle international orders individually, please contact us by email. Leave your name and what you would like to order and we can give you a quote with the shipping.


How do I clean my Only Leash Products?
We recommend washing them in a bowl of warm water and dish soap or laundry detergent and towel dry.


Is the Snap Hook Durable for Strong Dogs?
Our snap hooks are very durable, heavy duty snaps compared to other leashes. They can withstand the elements and strength of large strong dogs.